Seller reaction to eBay UK fee changes - Part II
On Tuesday we posted some comments from large UK media sellers on the recent changes in the eBay fee structure in certain media-related categories.
Today we turn to a large UK seller in the consumer electronics category for their reaction.
Luzern Solutions, based out of Dublin, uses ChannelAdvisor Merchant to sell refurbished and new PDAs, printers, projectors and other high ticket item consumer electronics on eBay UK (seller id luzerntech), France, Spain, Germany, Ireland and Italy (phew, did I miss any!) - as well as on Amazon and through their own ChannelAdvisor-powered website - www.luzernsolutions.com.
The man in charge of their eBay operations, Pat Sherlock, was overall in favour of the changes, although he felt there was still more to be done.
The reduction in the fees for computers and consumer electronics categories is certainly welcome news for LuzernTech. Coupled with the T&S initiatives this will allow large sellers like ourselves the opportunity to have more confidence and sell more products in the eBay marketplace as opposed to having to resort to other, less costly, channels. We obviously believe that as large high quality sellers we enhance eBay’s reputation every time we complete a sale on eBay. We still feel that the inflexibility of the fee structure and resulting inability for high volumes seller to achieve economies of scale for this area of costs is still a problem that eBay needs to address.
I agree with Pat - the recent T&S initiatives have been another big step in the right direction. But I’m interested to hear what blog readers think about Pat’s suggestion of discounts for higher volume sellers. It happens in every other area of business but eBay has always dismissed the concept - saying it upsets its ‘level playing field’ philosophy. What do you think?


