It’s been nearly two months since my last post; my excuse is that we were super-busy with the Holiday season and with getting some new features out the door, as Max mentioned earlier. In my last post, I hinted at a new feature I was working on for ShoppingAdvisor. That’s going to be a huge post in itself, so today I’ll just briefly mention a new function that you can use to write business rules: REGEXGET.

Regular readers know some of the magic that a regular expression (or “regex”) can work, from our discussion of two other functions, REGEXREPLACE and REGEXMATCH. REGEXGET works a lot like REGEXMATCH: it has the same arguments—text and a regex. Instead of returning a true/false value, though, REGEXGET returns the part of the text that matches the regex. If I may plagiarize myself, I’ll re-use an example from before: (more…)

Share This

We’ve released a slew of new features yesterday (head on over to our Strategy & Support Center for the complete release notes) thanks to another biscuit-fueled round of hard work by our agile development super force (also often called software engineers), but the biggest of them all is definitely our new Dashboard.

It shows by customizable date range your total sales, Average Selling Price (ASP) or quantity sold (among other things) so that you can determine where you sell the most volume or generate your highest margins. (more…)

Share This

If you read only one report on fraud a year (hopefully you’re reading more…) then download the new CyberSource Fraud Report for 2008. A lot of good nuggets in here:

• The rate of fraudulent transactions held steady at a low 1.4% of sales
• On average merchants reject 4.2% of orders with 1.3% actually fraudulent
• International orders are more then twice as likely to be trouble
• Retailers used, on average, 5.4 tools to manage fraud

You can download the UK version of this report from CyberSource’s UK site.

Share This

Whew - 2008! I hope everyone had a great trip into the new year and recovered from a wild holiday shopping season. 2007 was a big year for many of our customers that mastered (automated) existing online eCommerce channels and expanded into new ones (add’l CSEs, paid search campaigns, new marketplaces). It was also a good year for ChannelAdvisor with cool new products (big shout out to the kick-*** ShoppingAdvisor team) and joining forces with Marketworks.

We’ve anticipated your “Enough dwelling on the past already” and painstakingly created a list of New Year’s Resolutions that should be on your list if you’re ready to turn the dial on your business to 11 in 2008 (I’ll never get tired of Spinal Tap references). (more…)

Share This