With everyone eagerly anticipating Green Monday, Amazon — undisputed Cyber Monday leader — has published a Holiday Season tips viewlet on the heels of their Holiday Season Tips.

Definitely worthwhile to take 15 mins and listen to Amazon best practices straight from the experts (we love this type of online presentation as webinar fans).

If you don’t have 15 minutes, then here’s a quick summary: focus on superior customer service from merchandising, fulfillment to buyer communication. That’s 75% of the Amazon secret success sauce.

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