It’s our prediction that 2008 will be the ‘year of the DSRs (Detailed Seller Ratings - Feedback 2.0) and as an early New Year’s gift, ChannelAdvisor Labs has announced DSRWatch gratis for all eBay Sellers. DSRWatch will look up any seller’s DSRs in real-time to 2 decimal points. Additionally you can have DSRWatch alert you when your eBay DSRs change (positive or negative). With eBay looking at advantaging and disadvantaging sellers based on DSRs, they will become extremely important to seller’s in 2008 and the only way eBay gives you to see your DSRs is on your feedback profile by stars, with a mouse-over that shows your DSRs to one decimal place.Try it out and let us know what you think.
December 2007
Monthly Archive
Introducing DSRWatch for Feedback 2.0 Detailed Seller Ratings (DSRs)
Online Sales Soar as the High Street Plays Blame Game
Mon 10 Dec 2007 | Posted by John Hayes under United Kingdom
Despite concerns over the credit crunch, recent sub-prime mortgage debacle and potential downturn in the UK property market, people are still spending money. And whilst high street retailers are predicting the worst Christmas on record, the online world is reaping the rewards.
According to the Interactive Media in Retail Group (IMRG), today December 10th was the busiest online shopping day EVER! (hopefully not the case – I’m sure next year will be even bigger), with sales upwards of £370 million, almost three times the average daily amount spent online during the rest of the year.
The report suggests that 40 percent of these sales were conducted outside of normal shopping hours and sales peaked between 11-12am with sales of £32.4 million.
The IMRG estimate that online shoppers will spend a staggering £17.6 billion this Christmas, an 82 percent increase on the previous year and contributing to a total online spend of £53.3 billion over the full year.
Ironically, industry insiders are crediting uncertainty in the financial and property markets for such unprecedented growth in online sales, suggesting that consumers are abandoning the high street in favour of Internet Retailers believing the medium offers the most competitive prices as well as the most convenient way of shopping.
The Feed Doctor Makes a Long Story Short
Sun 9 Dec 2007 | Posted by Anthony Alford under Comparison Shopping
I know I haven’t been writing very many posts these days, but my excuse is I’ve been hard at work on some sweet new features. I don’t want to spoil the surprise, but I will give you a hint.
This week, “M.” in San Francisco, CA, writes:
Dear Feed Doctor,
My description field is too long for most of the comparison shopping engines. What should I do?
This is a pretty common problem, M. Most of the engines have some kind of limit on the length of every field you send. The description is the longest, of course, and most of the engines give you several thousand characters. Some, however, only give you a few hundred. How can you make sure your description data isn’t too long?
(more…)
Happy Holidays from ChannelAdvisor: The Adventures of Tank Stikman….
Wed 5 Dec 2007 | Posted by Scot Wingo under ChannelAdvisor
We just published our holiday Flash animation, introducing Tank and his adventures the last year. You can enjoy it here. (Be sure to turn on your speakers…)
Amazon Holiday Best Practices
Tue 4 Dec 2007 | Posted by Max Leisten under Uncategorized , Amazon
With everyone eagerly anticipating Green Monday, Amazon — undisputed Cyber Monday leader — has published a Holiday Season tips viewlet on the heels of their Holiday Season Tips.
Definitely worthwhile to take 15 mins and listen to Amazon best practices straight from the experts (we love this type of online presentation as webinar fans).
If you don’t have 15 minutes, then here’s a quick summary: focus on superior customer service from merchandising, fulfillment to buyer communication. That’s 75% of the Amazon secret success sauce.
